@book{145016,
	author = {Kirkland, Karen. and Manoogian, Sam. and Center for Creative Leadership.},
	title = {Ongoing feedback},
	publisher = {Center for Creative Leadership,},
	year = {c1998.},
	series = {Ideas into action guidebooks,},
	address = {Greensboro, N.C. :},
	note = {"For the practicing manager"--Cover.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185397}
}