@book{1462,
	author = {Gross, Joan. and ebrary, Inc.},
	title = {Speaking in other voices},
	publisher = {John Benjamins,},
	year = {c2001.},
	series = {Pragmatics & beyond,},
	address = {Amsterdam, Netherlands ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=5004964}
}