@book{147982,
	author = {Haas, Lawrence J. M. and Mazzei de Grazia, Leonardo. and ebrary, Inc.},
	title = {Setting standards for communication and governance},
	publisher = {World Bank,},
	year = {c2007.},
	series = {World Bank working paper ;},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10187134}
}