@book{154251,
	author = {Adair, John. and Thomas, Neil. and ebrary, Inc.},
	title = {The concise Adair on communication and presentation skills},
	publisher = {Thorogood,},
	year = {c2003.},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10073915}
}