@book{154352,
	author = {Butler, Janet G. and ebrary, Inc.},
	title = {Winning the outsourcing game},
	publisher = {Auerbach,},
	year = {c2000.},
	series = {Best practices series},
	address = {Boca Raton, Fla. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10074954}
}