@book{15470,
	author = {Heijden, Johannes Govardus Maria van der, and ebrary, Inc.},
	title = {Designing management information systems},
	publisher = {Oxford University Press,},
	year = {2009.},
	address = {Oxford ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10288477}
}