TY - BOOK AU - Robinson,Dana Gaines AU - Robinson,James C. ED - ebrary, Inc. TI - Performance consulting: a practical guide for HR and learning professionals AV - HF5549.5.T7 R526 2008eb U1 - 658.3/124 22 PY - 2008/// CY - San Francisco, [Alexandria, Va.] PB - Berrett-Koehler Publishers, Society for Human Resource Management KW - Employees KW - Training of KW - Performance KW - Business consultants KW - Electronic books KW - local N1 - Includes bibliographical references (p. 243-252) and index; The need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q&A with the authors; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10315480 ER -