@book{165583,
	author = {Heeks, Richard. and ebrary, Inc.},
	title = {Reinventing government in the information age},
	publisher = {Routledge,},
	year = {1999.},
	series = {Routledge research in information technology and society},
	address = {London ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10035313}
}