@book{170508,
	author = {Estrin, Herman A. and Elliot, Norbert. and ebrary, Inc.},
	title = {Technical writing in the corporate world},
	publisher = {Crisp,},
	year = {c1990.},
	address = {Los Altos, Calif. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10058800}
}