@book{170909,
	author = {Hayes, David K. and Zaccarelli, Herman E. and ebrary, Inc.},
	title = {Training managers to train},
	publisher = {Crisp Publications, Inc.,},
	year = {c1996.},
	series = {A Fifty-Minute series book},
	address = {Menlo Park, Calif. :},
	edition = {Rev. ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10057999}
}