@book{192540,
	author = {Cheema, G. Shabbir. and ebrary, Inc.},
	title = {Building trust in government},
	publisher = {United Nations University Press,},
	year = {c2010.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10397552}
}