@book{19476,
	author = {Kusek, Jody Zall, and Prestidge, Marelize G�orgens. and World Bank.},
	title = {Fail safe management},
	publisher = {World Bank,},
	year = {2013.},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10705958}
}