@book{201022,
	author = {McConnell, Ben. and Huba, Jackie. and ebrary, Inc.},
	title = {Citizen marketers},
	publisher = {Kaplan Pub.,},
	year = {c2006.},
	address = {Chicago, IL :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10155078}
}