@book{205043,
	author = {Gould, Jay Reid. and ebrary, Inc.},
	title = {Directions in technical writing and communication},
	publisher = {Baywood Pub. Co.,},
	year = {1978.},
	series = {Baywood's technical communications series ;},
	address = {Farmingdale, N.Y. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10613396}
}