@book{205792,
	author = {Gerson, Richard F. and ebrary, Inc.},
	title = {Achieving high performance},
	publisher = {HRD Press ;},
	year = {c2006.},
	series = {HPT in action series ;},
	address = {Amherst, Mass. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10379753}
}