@book{205795,
	author = {Kaufman, Roger A. and ebrary, Inc.},
	title = {Change, choices, and consequences},
	publisher = {HRD Press ;},
	year = {c2006.},
	series = {HPT in action series ;},
	address = {Amherst, Mass. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10379766}
}