@book{211161,
	author = {Monson, Philip. and Savov, Tatjana. and ebrary, Inc.},
	title = {IBM workplace collaboration services},
	publisher = {IBM,},
	year = {c2005.},
	series = {Redbooks},
	address = {San Jose, CA :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10112689}
}