02437nam a2200349 a 4500 ebr10593189 CaPaEBR m u cr cn||||||||| 111123s2012 caua sb 001 0 eng d 2011048576 9781118123751 9781118219201 (e-book) CaPaEBR CaPaEBR (OCoLC)798262486 HF5549.5.T7 D48 2012eb 658.3/124 23 Developing talent for organizational results [electronic resource] : training tools from the best in the field / Elaine Biech, editor. San Francisco : Pfeiffer, 2012. xxii, 634 p. : ill. Includes bibliographical references and index. section 1. Communicating to succeed -- section 2. Moving into management -- section 3. Executive essentials -- section 4. Developing leaders -- section 5. Shaping a vital culture -- section 6. Invigorating your training process for results -- section 7. Timely training techniques -- section 8. Focus on individual development -- section 9. Caring customer service and sales. "While a single training company is often the provider for a client specific solutions, the combination of innovative approaches uncovered through the exchange of the collective experience of many providers/training suppliers creates a powerful arsenal of tools. These tools make a difference in the success of corporate enterprise-wide performance. ISA (The Association of Learning Providers) is the trusted network that brings suppliers together to share and debate the art and science of innovative learning and performance for work-related, enterprise-wide people performance on the job. This volume brings together ISA members to tell their story of what really works through a variety of activities, instruments, and articles"-- Provided by publisher. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Employees Training of. Organizational change. Personnel management. Electronic books. local Biech, Elaine. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10593189 An electronic book accessible through the World Wide Web; click to view 214596 214596