@book{216630,
	author = {Lynn, Adele B. and ebrary, Inc.},
	title = {Quick emotional intelligence activities for busy managers},
	publisher = {AMACOM / American Management Association,},
	year = {c2007.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10196172}
}