@book{216637,
	author = {Katcher, Bruce Leslie, and Snyder, Adam. and ebrary, Inc.},
	title = {30 reasons employees hate their managers},
	publisher = {AMACOM, American Management Association,},
	year = {c2007.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10196182}
}