@book{216818,
	author = {McConnell, John H. and ebrary, Inc.},
	title = {How to identify your organization's training needs},
	publisher = {AMACOM,},
	year = {c2003.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10120203}
}