@book{220505,
	author = {Rubin, Rhea Joyce. and Public Library Association.},
	title = {Demonstrating results},
	publisher = {American Library Association,},
	year = {c2006.},
	series = {PLA results series},
	address = {Chicago :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10194679}
}