@book{221918,
	author = {Hiles, Andrew. and ebrary, Inc.},
	title = {The definitive handbook of business continuity management},
	publisher = {Wiley,},
	year = {c2011.},
	address = {Hoboken, N.J. :},
	edition = {3rd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10469779}
}