@book{222898,
	author = {Anderson, Harlene, and ebrary, Inc.},
	title = {Innovations in the reflecting process},
	publisher = {Karnac,},
	year = {2007.},
	series = {Systemic thinking and practice series},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10478426}
}