01552nam a2200385Ia 4500 ebr10510589 CaPaEBR m u cr cn||||||||| 110721s2011 enka sb 001 0 eng d 2011030182 9780470971284 9781119961161 CaPaEBR CaPaEBR (OCoLC)768230368 HF5415.335 .M63 2011eb 658.8/3402855282 23 Modern analysis of customer surveys [electronic resource] : with applications using R / edited by Ron S. Kenett, Silvia Salini. Chichester : John Wiley & Sons, 2011. xxiv, 500 p. : ill. Includes bibliographical references and index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Consumer satisfaction Research Statistical methods. Consumer satisfaction Evaluation. Consumers Research Statistical methods. Consumers Research Data processing. Sampling (Statistics) Evaluation. Surveys Statistical methods. Surveys Data processing. Electronic books. local Kenett, Ron. Salini, Silvia. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10510589 An electronic book accessible through the World Wide Web; click to view 222967 222967