TY  - BOOK
AU  - Kenett,Ron
AU  - Salini,Silvia
ED  - ebrary, Inc.
TI  - Modern analysis of customer surveys: with applications using R 
AV  - HF5415.335 .M63 2011eb
U1  - 658.8/3402855282 23
PY  - 2011///
CY  - Chichester
PB  - John Wiley & Sons
KW  - Consumer satisfaction
KW  - Research
KW  - Statistical methods
KW  - Evaluation
KW  - Consumers
KW  - Data processing
KW  - Sampling (Statistics)
KW  - Surveys
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10510589
ER  -