@book{223762,
	author = {Alpaslan, Can M. and Mitroff, Ian I. and ebrary, Inc.},
	title = {Swans, swine, and swindlers},
	publisher = {Stanford Business Books, An Imprint of Stanford University Press,},
	year = {2011.},
	series = {High reliability and crisis management},
	address = {Stanford, California :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10484218}
}