@book{22706,
	author = {ebrary, Inc.},
	title = {Civil service reform},
	publisher = {The World Bank,},
	year = {c2002.},
	series = {Directions in development},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10023676}
}