how organizations improve by making easier-to-use software and Web sites Sherman, Paul 1966- ebrary, Inc text bibliography Electronic books. enk Aldershot, England Burlington, VT Gower c2006 2006 monographic eng

electronic

electronic resource

xv, 204 p. : ill. An introduction to usability and user-centered design -- Tracking ease-of-use metrics : a tried and true method for driving adoption of UCD in different corporate cultures -- Tales from the trenches : getting usability through corporate -- Redesigning the United States Department of Health and Human Services Web site -- Creating better working relationships in a user-focused organization -- Using innovation to promote a user-centered design process while addressing practical constraints -- Changing perceptions : getting the business to value user-centered design processes -- User interface (UI) design at Siemens Medical Solutions -- Collaborating with change agents to make a better user interface. [edited by] Paul Sherman. Includes bibliographical references and index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. New products Management Customer relations User interfaces (Computer systems) HF5415.15 .U73 2006eb 005.068 http://site.ebrary.com/lib/rucke/Doc?id=10211011 http://site.ebrary.com/lib/rucke/Doc?id=10211011 CaPaEBR 060424 ebr10211011