02262nam a22003614a 4500001001200000003000800012006001900020007001500039008004100054010001700095020003500112040002100147035002000168050002600188082001400214100002400228245013500252260006100387300002500448500004400473504006400517505078600581533015201367650003701519650003801556650003101594650004501625650004101670655002901711710001701740856012601757999001701883ebr10026241CaPaEBRm u cr cn|||||||||000216s2000 dcua sb 001 0 eng  z 00008438  z0815780656 (pbk. : alk. paper) aCaPaEBRcCaPaEBR a(OCoLC)7074331214aHD3616.U47bS6 2000eb04a658.42211 aSparrow, Malcolm K.14aThe regulatory crafth[electronic resource] :bcontrolling risks, solving problems, and managing compliance /cMalcolm K. Sparrow. aWashington, D.C. :bBrookings Institution Press,cc2000. axxii, 346 p. :bill. a"Council for Excellence in Government." aIncludes bibliographical references (p. 315-334) and index.0 apt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion. aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aTrade regulationzUnited States. 0aIndustrial policyzUnited States. 0aCompliancezUnited States. 0aAdministrative procedurezUnited States. 0aGovernment paperworkzUnited States. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10026241zAn electronic book accessible through the World Wide Web; click to view c23005d23005