@book{232407,
	author = {Popejoy, Barbara.aut. and ebrary, Inc.},
	title = {Managing conflict with direct reports},
	publisher = {Center for Creative Leadership,},
	year = {c2002.},
	series = {Ideas into action guidebooks},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185396}
}