@book{232441,
	author = {Cartwright, Talula. and ebrary, Inc.},
	title = {Managing conflict with peers},
	publisher = {Center for Creative Leadership,},
	year = {2003.},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185430}
}