@book{232717,
	author = {Kendrick, Tom. and ebrary, Inc.},
	title = {Results without authority},
	publisher = {AMACOM,},
	year = {c2012.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10527264}
}