@book{23547,
	author = {Allen, Cliff, and Kania, Deborah, and ebrary, Inc.},
	title = {One-to-one web marketing},
	publisher = {John Wiley,},
	year = {2001.},
	address = {New York :},
	edition = {2nd ed.},
	note = {"Wiley computer publishing".},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10026395}
}