@book{236763,
	author = {Pew, Richard W. and National Research Council (U.S.).},
	title = {Human-system integration in the system development process},
	publisher = {National Academics Press,},
	year = {2007.},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10178142}
}