@book{238391,
	author = {Carpenter, Tom. and ebrary, Inc.},
	title = {Microsoft Windows Operating System essentials},
	publisher = {John Wiley & Sons,},
	year = {c2012.},
	address = {Indianapolis :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10522293}
}