01300nam a2200301 a 4500001001200000003000800012006001900020007001500039008004100054020002200095040002100117035002000138050002700158082001800185100002100203245011900224260006100343300002400404490005500428504006400483533015200547650003200699650003900731655002900770710001700799830005600816856012600872ebr10180779CaPaEBRm        u        cr cn|||||||||021104s2003    caua    sb    001 0 eng    z1558609237 (pbk.)  aCaPaEBRcCaPaEBR  a(OCoLC)6311672014aQA76.9.H85bK86 2003eb04a004/.01/92221 aKuniavsky, Mike.10aObserving the user experienceh[electronic resource] :ba practitioner's guide to user research /cMike Kuniavsky.  aSan Francisco, CA :bMorgan Kaufmann Publishers,cc2003.  axvi, 560 p. :bill.1 aMorgan Kaufmann series in interactive technologies  aIncludes bibliographical references (p. 542-544) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aHuman-computer interaction. 0aUser interfaces (Computer systems) 7aElectronic books.2local2 aebrary, Inc. 0aMorgan Kaufmann series in interactive technologies.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10180779zAn electronic book accessible through the World Wide Web; click to view