@book{238633,
	author = {Camm, Frank A., and Stecher, Brian M. and ebrary, Inc.},
	title = {Analyzing the operation of performance-based accountability systems for public services},
	publisher = {RAND,},
	year = {2010.},
	series = {Technical report (Rand Corporation) ;},
	address = {Santa Monica, CA :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10425073}
}