TY  - BOOK
AU  - Coffman,Steve
ED  - ebrary, Inc.
TI  - Going live: starting & running a virtual reference service 
AV  - Z711.45 .C64 2003eb
U1  - 025.5/24 21
PY  - 2003///
CY  - Chicago
PB  - American Library Association
KW  - Electronic reference services (Libraries)
KW  - Internet in library reference services
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 157-176) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10179772
ER  -