@book{243397,
	author = {McDonald, Kevin T. and ebrary, Inc.},
	title = {Above the clouds},
	publisher = {IT Governance Pub.,},
	year = {2010.},
	address = {Ely :},
	note = {Contains bibliographical references.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10438084}
}