@book{245879,
	author = {Shattock, Michael. and ebrary, Inc.},
	title = {Managing successful universities},
	publisher = {McGraw-Hill :},
	year = {2010.},
	series = {SRHE and Open University Press imprint},
	address = {Berkshire, England :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10441942}
}