@book{245883,
	author = {Kraszewski, Sarah. and McEwen, Abayomi. and ebrary, Inc.},
	title = {Communication skills for adult nurses},
	publisher = {McGraw-Hill :},
	year = {2010.},
	address = {Berkshire, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10441946}
}