01250nam a2200301Ia 4500 ebr10450979 CaPaEBR m u cr cn||||||||| 110323s2011 enka s 001 0 eng d 9781849512268 9781849512275 (ebook) CaPaEBR CaPaEBR (OCoLC)712294877 HD30.37 .M87 2011eb Murray, Joseph. Using CiviCRM [electronic resource] : develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM / Joseph Murray, Brian P. Shaughnessy. Birmingham, UK : Packt Open Source Pub., c2011. ix, 438 p. : ill. Includes index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Management Computer programs. Management Communication systems. Electronic books. local Shaughnessy, Brian P. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10450979 An electronic book accessible through the World Wide Web; click to view 249002 249002