TY  - BOOK
AU  - Murray,Joseph
AU  - Shaughnessy,Brian P.
ED  - ebrary, Inc.
TI  - Using CiviCRM: develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM 
AV  - HD30.37 .M87 2011eb
PY  - 2011///
CY  - Birmingham, UK
PB  - Packt Open Source Pub.
KW  - Management
KW  - Computer programs
KW  - Communication systems
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10450979
ER  -