@book{24964,
	author = {Gately, Karen. and ebrary, Inc.},
	title = {The people manager's toolkit},
	publisher = {Jossey-Bass,},
	year = {2013.},
	address = {Milton, Qld. :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10692173}
}