@book{25277,
	author = {Dreher, Barbara Bender. and ebrary, Inc.},
	title = {Communication skills for working with elders},
	publisher = {Springer,},
	year = {c2001.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10265625}
}