@book{256116,
	author = {Holley, William H. and Jennings, Kenneth M.},
	title = {The labor relations process /},
	publisher = {Thomson/South-Western,},
	year = {c2005.},
	address = {Mason, Ohio :},
	edition = {8th ed.},
	url = {http://www.loc.gov/catdir/toc/fy052/2004106888.html}
}