TY  - BOOK
AU  - Ellis,Richard
TI  - Communication skills
U1  - 658.45 
PY  - 2002///
CY  - Oxford
PB  - Intellect
KW  - Communication in management
KW  - Interpersonal communication
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10015828
ER  -