@book{266404,
	author = {James, Richard K.,},
	title = {Crisis intervention strategies /},
	publisher = {Thomson Brooks/Cole,},
	year = {c2008.},
	address = {Belmont, CA :},
	edition = {6th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1212/2007928700-t.html}
}