@book{27564,
	author = {Montoya, Silvia. and Graham, John D. and ebrary, Inc.},
	title = {Modernizing the federal government},
	publisher = {RAND,},
	year = {c2007.},
	series = {Occasional paper / Rand Corporation},
	address = {Santa Monica, CA :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10227036}
}